Managed Services - IT Support - Managed IT Support - Docemo

Managed Services Offering

Docemo Business Solutions is able to offer a very attractive package of services to companies looking for a way to cut their IT expenses and improve the efficiency of their business systems. This is an alternative approach to professional IT system handling that can provide a lot of additional value for the client by replacing in-house IT personnel with a range of managed services that support business growth without too much need for direct client involvement. In other words, this is a method for outsourcing all your IT needs to a company specialized to take care of them.

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With Gold Microsoft Partner and Small Business Specialist badges serving as the best evidence of our skill level and familiarity with the top business solutions created by Microsoft, Docemo is a rare company that you can always trust to deliver reliable, well-rounded managed solutions for companies in a number of industries. We don’t offer you any foggy answers or vague estimations either – based on ROI and Cost Saving Analyses techniques, we project the amount of money we can save for each client before the cooperation even starts.

In order to serve our clients in the most convenient way, we decided to provide them with a choice. Depending on needs and financial strength of the client, Docemo Business Solutions can offer three different packages of value services, including:

  • Docemo Gold

    (24 hours per day, 365 days per year)

    Premium package that combines around-the-clock coverage with proactive monitoring of your system. Recommended for companies that really care about their technological prowess.

  • Docemo Silver

    (24 hours per day, 365 days per year)

    Value package well suited for a broad range of companies that comes with a full slate of managed IT services and no days off! This is the most popular option with our clients.

  • Docemo Bronze

    (Monday – Friday, 9:00 AM to 5:30 PM)

    Basic package of services delivered remotely throughout the working week by top IT professionals. Ideal for start-ups and clients with less intensive IT needs.

  • Pay As You Go

     

    Flexible option that allows clients to determine their own bill each month based on the amount of engagement needed. Designed for dynamic, fast-growing enterprises.